How to measure
Stand upright, measure from the left shoulder endpoint to the right shoulder endpoint, and let the tape naturally attach to the shoulder at the back.
Wrap a measuring tape around the fullest part of your breasts, making sure to keep the tape parallel to the ground.
Wrap a measuring tape around your natural waistline, making sure to keep the tape parallel to the ground.
Wrap a measuring tape around the fullest part of your hips, making sure to keep the tape parallel to the ground.
Once your order is placed, your order will be processed within 1-3 business days.
You will receive your Order Confirmation Email as soon as we've received your order.
Please allow about 1 week for your order to remain in the "Processing" stage, after your order has been processed.
*This does not mean we have not received your order. Your order is being prepared/manufactured and readied for shipment*
MUKZIN ships to all 50 states of the United States (except for two: Alaska and Hawaii), Japan, Canada, United Kingdom, Australia, Germany, France, Spain, Italy, Netherlands, Switzerland, Singapore, Hong Kong, Thailand. We do not provide express shipping outside of these 14 regions at the moment.
Orders over 210 USD (the amount excluding customs and taxes)
Standard Shipping: Free (Worldwide) 8-15 Business days
Express Shipping: 20 USD (Over in all 14 regions.) 5-7 Business days
Orders less than 210 USD (the amount excluding customs and taxes)
Standard Shipping:15 USD (Worldwide) 8-15 Business days
Express Shipping: 25 USD (Over in all 14 regions.) 5-7 Business days
* IMPORTANT: When you decide to return your items, please contact us via E-mail first, and inform us about your problem.
* You may return any items within 45 days of receiving your item (they must be placed in the mail to be returned). The items must be unworn, unwashed, and undamaged and must have all tags attached. Keep the original packaging undamaged and will not affect reselling of the product. Any items with stains, marks, smears or tears in the fabric or tag cannot be returned.
*International Return Policy:
1. Customers will responsible for the return shipping fees if it's due to their own reason to return.
2. If we send you the wrong size by mistake, we will take the shipping fees;
3. No-restocking to be charged to the consumers for the return of the product.
* Defective or Damaged Product?
If you receive a defective or damaged product, please notify us at firstname.lastname@example.org and we will gladly send you a new one! If you do not notify us of a defective or damaged product, we will assume the product was not damaged or defective when you received it. If a damaged item is returned without any notification, we will not be able to process the return.
More details please click: https://shop.mukzin.com/pages/returns-exchanges