SHIPPING & RETURNS

Order Process

  1. Once your order is placed, your order will be processed within 1-3 business days. You will receive your Order Confirmation Email as soon as we've received your order.
  2. Please allow about 1 week for your order to remain in the "Processing" stage, after your order has been processed.

Standard Shipping

  1. Free standard shipping on all orders over $200. (10-15 Business days)
  2. Due to the high shipping rate: Argentina, Iceland, Russia, Saudi Arabia, Brazil, Ukraine, Turkey, Romania, Hawaii, Puerto Rico. Customer should pay the shipping fee on their own which $45.
  3. For more info, pls click: https://shop.mukzin.com/pages/order-shipping

Return Policy

  1. IMPORTANT: When you decide to return, please contact us via E-mail first, and inform us about your problem.
  2. We refund any merchandise in resalable condition to the original payment method if return is shipped to us within 45 days of delivery. Otherwise, MUKZIN would NOT responsible for any return or refund.
  3. For more info, pls click: https://shop.mukzin.com/pages/returns-exchanges